✨ AI Customer Service Portals

Your customers,
answered instantly.

Armenda builds and runs AI customer service portals — chat, intake, and follow-up that answer every question, capture every lead, and never clock out. We build it, we run it, you grow.

Start Building → See How It Works
24/7 Always Available
99.9% Uptime
<2s Response Time
How It Works

We Build It. We Run It.
You Grow.

A customer service portal that works for you — not a template, not a DIY tool. We handle the whole thing: design, build, hosting, and ongoing tuning.

01
👂

We Listen

We learn your business — your customers, your common questions, your hours, and what's eating your time.

Click to learn more →

How It Works

We sit down (virtually) and learn your business: what you sell, the questions customers ask, your hours, and where the time goes. That tells us what a portal should do for you.

Example

A seller on Etsy tells us their customers always ask about sizing, shipping, and custom orders. We map those to what the portal should answer automatically — and what still needs a human.

What You Need

Nothing technical. Just a conversation about your business. We handle the rest.

02
🛠️

We Build

We design and build your portal — the chat assistant, intake and booking flows, and the integrations you need. Tailored to how you actually work.

Click to learn more →

How It Works

We design and build your portal around what we learned — the chat assistant, the intake and booking flows, and the integrations with your existing tools.

Example

A cleaning business gets a portal that answers pricing and hours, collects booking details, confirms appointments, and follows up after each clean — tailored to their exact services.

What You Need

Nothing on your end. We build it, test it, and hand you a working portal.

03
🤖

We Run It

We host it, monitor it, tune it, and support it. You get a service that just works — not a website you have to babysit.

Click to learn more →

How It Works

Your portal handles the routine: answering questions, capturing leads, sending follow-ups, and handing off to you only when a human is needed.

Example

An online shop's portal answers every "when will this ship?" and "what size should I get?" instantly, captures custom requests after hours, and follows up after each sale — the owner stops losing evenings to messages.

What You Need

Nothing extra. It's built into every plan. You decide what to automate and what to keep human.

04
📈

It Improves

Every conversation makes it smarter. We track what's working, flag what's not, and keep refining — so it gets better the longer it runs.

Click to learn more →

How It Works

We track what's working — response times, questions answered, leads captured — and flag what needs attention. Then we tune and refine, so it keeps getting better.

Example

A shop's dashboard shows a spike in "do you restock?" questions. We update the portal's answers and add an automated back-in-stock note. The question stops eating the owner's time.

What You Need

Nothing — it's included. Check your dashboard anytime, or get a weekly summary.

Services

Three Things We Do
For Your Business

We build, we consult, we manage. One partner for your AI customer service — from the first line of code to the day-to-day running.

🛠️

Build

We design and build your AI customer service portal — the chat assistant, the intake and booking flows, and the integrations you need.

  • Chat assistant
  • Intake & booking flows
  • CRM integrations
  • Custom workflows
Click for details →
🧠

Consult

We figure out what to automate, what to keep human, and how your customers actually want to reach you — before we write a line.

  • Automation strategy
  • Workflow review
  • Channel planning
  • What-keeps-human audit
Click for details →
🤖

Manage

We host it, run it, tune it, and improve it. Monitoring, updates, and support — all handled for you.

  • Hosting & uptime
  • Monitoring & alerts
  • Continuous tuning
  • Priority support
Click for details →
What We Do

We Build

We design and build your AI customer service portal — the chat assistant, the intake and booking flows, and the integrations with the tools you already use. Custom to your business, not a template.

📋 Real-World Scenario

A cleaning business is drowning in booking requests across text, web chat, and email. We build their portal: it answers pricing and hours instantly, collects booking details, confirms appointments, and follows up after each clean. They stop losing customers who reach out after hours.

✅ What It Replaces

  • Answering the same questions over and over
  • Juggling three inboxes and a phone
  • Losing after-hours leads
  • Copy-pasting replies to every customer

🎯 Best For

  • Online sellers and small shops
  • Service businesses with bookings
  • Anyone buried in repetitive messages
  • Businesses that can't afford to miss a lead
What We Do

We Consult

Before we write a line, we figure out what should be automated, what should stay human, and how your customers actually want to reach you. So you don't over-automate, and you don't under-serve.

📋 Real-World Scenario

A seller assumes they need a chatbot on every channel. We look at their actual messages and find 80% are the same three questions about shipping and sizing. We automate those, keep the rest human, and save them a pile of money.

✅ What It Replaces

  • Guessing what to automate
  • Buying a tool that over-serves
  • Frustrating customers with a dumb bot
  • Paying for features you don't need

🎯 Best For

  • Businesses new to AI
  • Anyone burned by a DIY chatbot
  • Teams unsure where to start
  • Shops that want it done right, once
What We Do

We Manage

We host it, run it, tune it, and improve it. Monitoring, updates, support — all handled. You get a service that gets smarter over time, not a website you have to feed.

📋 Real-World Scenario

A shop's portal starts mis-answering a new product line after they add it. We catch it in the monitoring, retrain the assistant, and push the fix — the owner finds out when it's already sorted, not when a customer complains.

✅ What It Replaces

  • Hosting and babysitting a chatbot
  • Finding out it's broken from a customer
  • Updating answers manually forever
  • Worrying about uptime

🎯 Best For

  • Anyone who wants it to "just work"
  • Owners without an IT person
  • Shops that can't watch a dashboard all day
  • Businesses that want a partner, not a tool
Why Armenda

Why Work With Armenda

We're a small team that builds and runs AI customer service portals — and we price them so a small business can actually afford it.

💰

Less Busywork

Automate the repetitive so you stop spending your day on the same three questions and get back to the work that pays.

🚀

Answered Instantly

Your customers get a real answer in seconds — not "we'll get back to you." Response time is what wins you the sale.

🎯

Zero Missed Leads

24/7 means every inquiry is captured — even the 2 a.m. "do you have this in blue?" — so no opportunity slips through the cracks.

🔒

Built For You

Not a template. We build around how your business actually works, your products, and your customers.

🌍

We Run It

Hosting, tuning, monitoring, support — all handled. You focus on your business; we keep the portal running.

🧩

Fair Pricing

Plans a small business can actually afford — starting at $39 a month. No enterprise pricing, no surprises.

24/7 Always On
<2s Response Time
Days To Go Live
1 Partner For Everything
How It Helps

A Portal, In Practice

What an AI customer service portal does for a small business.

★★★★★

"A cleaning business was losing every customer who reached out after hours. Their portal now answers pricing and hours instantly, collects booking details, and confirms appointments — the owner went from three inboxes to one dashboard."

◈
A residential cleaning business Essential plan
★★★★★

"An Etsy seller of custom engraved gifts was buried in 'when will this ship?' and 'can you do a custom name?' messages. Their portal now answers instantly, pulls order status straight from Etsy, and logs every customer and request into their CRM automatically. When an order ships, the CRM sends a review request — and every custom request becomes a lead the seller can quote."

◈
An Etsy seller, custom gifts Pro plan · automated CRM
★★★★★

"A service business needed appointment booking and real-time price quotes — too much for an off-the-shelf bot. We built a custom portal that schedules, quotes, and hands off to a human when it matters."

◈
A local service business Custom build
Pricing

Simple, Honest Pricing

One-time setup plus a monthly plan. No contracts, cancel anytime.

Platform Plans

Recurring — the AI attendant software, hosted and managed.

Essential

Your own AI customer service portal, ready to go.

$ 39 /month
Get Started
  • ✓ AI chat assistant
  • ✓ Answers shipping / order / FAQ questions
  • ✓ Auto-replies & follow-ups
  • ✓ Captures custom requests & leads
  • ✓ Hosted, monitored & managed
  • ✓ Standard analytics
  • ✓ Email support
  • ✓ One-time $49 setup
Most Popular

Pro

For active sellers who need more channels and power.

$ 59 /month
Get Started
  • ✓ Everything in Essential
  • ✓ Order tracking & status
  • ✓ Multi-channel (chat + email + social)
  • ✓ More customization
  • ✓ CRM & marketplace integrations
  • ✓ Advanced analytics & reporting
  • ✓ Priority tuning & support
  • ✓ Setup from $49

Custom

Appointment scheduling, price quoting, advanced flows.

Contact Us
Get a Quote
  • ✓ Everything in Pro
  • ✓ Appointment scheduling
  • ✓ Direct price quoting
  • ✓ Advanced workflows
  • ✓ Higher usage limits
  • ✓ Smarter AI models
  • ✓ Dedicated support
  • ✓ Custom integrations

Build-Out & Consulting

One-time or retainer — we build, configure, and customize it for you.

Custom Build

We design your portal's flows, integrate with your tools, and train the AI on your business. You go live with a fully tuned system.

From $1,500
One-time. Includes 30 days of tuning & adjustments. Get a Quote

Consulting & Custom Work

Need something unique? Custom integrations, workflow automation, AI model fine-tuning, or ongoing advisory. Scoped and quoted per project.

$150/hr
Project-based or monthly retainer available. Get in Touch

Coming Soon

We're working on a self-serve platform and a public phone line and email. For now, reach us through the chat.

🧩

Self-Serve Platform

Build your own portal without talking to us. On the roadmap.

Soon
📞

Phone & Email

A public line and inbox are on the way. The chat works today.

Soon
FAQ

Quick Answers

Everything you need to know about Armenda's AI communication platform.

What is an AI customer service portal?

+

It's an AI "front door" for your business: a chat assistant that answers questions, captures leads, takes custom requests, and follows up — 24/7 — then hands off to you when a human is needed.

How fast can I go live?

+

Most portals are live within a few days. We do the build, the setup, and the tuning — you just tell us about your business and your common questions.

Do I need to know anything technical?

+

No. That's the point. We build it, host it, and manage it. You don't touch the code, the hosting, or the AI — you just use it.

Can it work with my existing site and tools?

+

Yes. The chat embeds on your website, and we can integrate with marketplaces, CRMs, calendars, and more depending on your plan.

What if it can't answer something?

+

It captures the question and the customer's contact info, then hands it to you with full context. No lost leads, no frustrated customers.

Is there a contract?

+

No long-term contracts. One-time setup plus a monthly plan, cancel anytime. We earn your business every month by keeping it running well.

Get In Touch

Ready to Give Your Customers
Instant Answers?

Tell us a little about your business and what you're looking for. No pressure, no hard sell — we'll get back to you with a straight answer.